4.78v Bot short name

1. Notable changes since 4.77v

   • Bot: support for bot short name.
   • Message masking: mask last message from visitor.
   • Webhooks/Conditions: support additional comparison variables and accept all params for condition checks.
   • Events: included more information for main chat attributes change event.
   • Debugging: added debug message handling inside chat messages.
   • Guardrails: added whitelist support for phone guardrails.
   • Misc: small typo fixes.

2. Summary

   • Improvements across bot, webhooks, and message masking to increase reliability and observability.
   • Several small bug fixes and developer-facing debug improvements.

execute doc/update_db/update_345.sql for update

Full Changelog: 4.77v...4.78v

4.77v Various improvements

1. Features

   • Add Auto-Submitted header to mail actions (automatic mail handling improvements).
   • Chat messages preview modal with backend support for message previews.
   • Chat widget updates: improved integration with third-party iframes, scroll-to-last-message on show, and refactor of widget internals.
   • Migration and build updates: Svelte 5 migration, Node 22 (bot/node) updates, and package upgrades.

2. Fixes

   • Do not mark our own responses as undelivered (prevents false undelivered status).
   • Ignore auto-submitted e-mails as new to avoid duplicate imports.
   • Fixes for issues reported (e.g. #2359, #2357) and improved error logging (#2347).
   • Various UI/UX fixes: React parsing issue, height flickering, trigger body object support, and trimmed/encoded URLs.
   • Mail handling: do not set custom from-email unless explicitly provided; set custom recipient handling improvements.

3. Performance & Reliability

   • Avoid loading/fetching message bodies when not required (reduce unnecessary DB/IO work).
   • Use static version cache for assets and additional cache improvements.
   • Check and respect rfc822 body presence before processing.

4. Compatibility & UX

   • Support for older browsers and related compatibility fallbacks.
   • UX improvements for canned messages dropdown and related interactions.

5. Chore/Dependencies

   • Dependency and package updates across frontend and backend (React/Node/bot tooling and other packages).
   • Miscellaneous maintenance: hashed payload handling, migration tweaks, and merge/cleanup commits.

execute doc/update_db/update_344.sql for update

What's Changed

Full Changelog: 4.76v...4.77v

4.76v Tabs history

What's Changed

1. Mail Conversation System Enhancements

   • Added pending import functionality for mail import retries with automatic retry mechanism
   • New lhc_mailconv_pending_import table for tracking failed mail imports
   • Manual import interface for retrying failed email imports
   • Improved IMAP retry logic for handling temporary failures

2. Message Masking and Security

   • Added message ghosting for sensitive information protection when guardrails are enabled
   • Operators without permission to see full messages will not see just-sent messages
   • Enhanced regex rules with optional name field and optional replacement variable
   • Additional masking options for PII protection
   • Improved guardrails validation for sensitive information

3. Widget Theme Configuration

   • Added wtop option for widget position from top spacing control
   • Enhanced widget positioning options for better layout flexibility

4. Tab Navigation and UX

   • Improved tab state persistence for chats and mails
   • Direct API implementation for remembering tab states
   • Enhanced tab navigation across multiple interfaces

5. Pre-chat Form Conditions

   • Added conditions support for maintenance mode in pre-chat forms
   • Enhanced validator logic for conditional maintenance mode display

6. Developer Documentation

   • Comprehensive copilot instructions reorganization
   • Added detailed integration points documentation
   • New data flows, testing strategies, and security model documentation
   • Domain-specific guides for API, auth, bot, caching, config, data-layer, departments, events, extensions, routing, UI, and users

7. Bug Fixes and Improvements

   • Improved error handling for robustness and better user experience
   • Enhanced cache management and clearing functionality
   • Various sync and performance improvements

Full Changelog: 4.75v...4.76v

4.75v Message content protection/guardrails

1. Tab Navigation and UX Improvements

   • Added data-remember attribute to tab navigation elements across multiple templates for better state persistence
   • Implemented Safari browser support for tab navigation
   • Enhanced replaceable variables UI with remembered tabs functionality

2. Bot System Enhancements

   • Added 'Keep chat locked' option in bot action text to maintain chat lock from visitor messages
   • Refactored condition handling in bot workflow to support JSON parsing for dynamic conditions
   • Enhanced attribute filtering in bot action text with improved non-empty value processing
   • Updated CURL building UI for better usability

3. Mail Conversation System

   • Added signature fetching functionality with AJAX endpoint for improved email handling
   • Added button to append fetched signature to email templates
   • Enhanced input field layout for better usability and accessibility

4. Bot Conditions Form

   • Added datalist options for filter fields in conditions form with predefined options
   • Options include Chat ID, Status, Department ID, User ID, Email, Phone, Nickname, and Country Code

5. System and Configuration

   • Added ability to clear cache from command line
   • Implemented opcache cache clearing functionality
   • Added fallback if default config file is not found
   • Inform operator when external operator is writing messages

6. Performance Optimizations

   • Various performance optimizations in core components
   • Improved command title handling as argument
   • Enhanced proper checking mechanisms

7. Bug Fixes and Improvements

   • Removed unnecessary variable declarations
   • Various sync improvements

execute doc/update_db/update_342.sql for update

What's Changed

Full Changelog: 4.74v...4.75v

4.74 Performance improvements

1. Bot System and Actions Enhancements

   • Added option to keep chat locked from visitor via bot actions
   • Enhanced variable replacement logic in bot actions with custom arguments handling
   • Implemented option to remove chat_variables variable through bot commands
   • Improved command action to update only required fields for better performance
   • Enhanced text actions with advanced variable replacement capabilities
   • Fixed masking message in REST API that sometimes broke JSON body structure
   • Added logging for first response in streaming mode for REST API actions
   • Added use cases modal and validation for bots with comprehensive documentation
   • Improved bot name display in REST API use cases
   • Added modal for REST API use cases with dynamic content

2. Widget and Interface Improvements

   • Added override back button option for widget offline mode
   • Updated widget logic and survey redirect handling for offline scenarios
   • Improved image sizing in widget interface
   • Removed default colors from widget theme configuration
   • Fixed scroll behavior on mobile devices in popup mode
   • Enhanced offline chat handling with better redirect logic

3. Mail Conversation System

   • Enhanced audit logging capabilities for mail conversations
   • Added merge conversation audit logging
   • Improved send email audit tracking
   • Added option to set reply-to email only to mailbox
   • Fixed UI elements in mail conversation templates

4. Proactive Invitations and Auto Responder

   • Fixed auto responder display logic to ensure proper handling of empty values
   • Enhanced auto responder display with improved formatting
   • Added proactive invitation and auto responder templates to chat interface
   • Improved webhook link formatting in bot forms
   • Activity period now applies to all types of invitations
   • Added explanatory text that limit numbers are inclusive

5. User Interface and UX Improvements

   • Added explanatory notices for inclusive limit numbers in department forms
   • Enhanced chat information display with better template organization
   • Improved spacing and layout in various templates
   • Updated default translations with new strings

6. System and Configuration

   • Updated environment variable handling in settings
   • Improved system variable checking in core components
   • Fixed null handling in cronjob/test mode
   • Updated .gitignore configuration
   • Added GitHub workflow for triggering Laravel tests
   • Removed editor-specific settings from repository

7. Statistics and Reporting

   • Included user with id 0 in default user filter for statistics
   • Enhanced user filtering for edge cases

8. Bug Fixes and Improvements

   • Fixed missing column reference in user department management
   • Fixed transfer to human action to update only relevant attributes
   • Various UI fixes and spacing adjustments
   • Improved template consistency across modules

This time there is no database update. Make sure you replace all necessary files and run

php composer.phar dump-autoload -o -a

or

php composer.phar install

Full Changelog: 4.73v...4.74v

4.73v Bug fixes for only_priority attribute

1. Only priority field was missed for grouping operation and disabled user flow.

execute doc/update_db/update_340.sql for update

What's Changed

Full Changelog: 4.72v...4.73v

4.72 Maintenance release

1. Operator Assignment and Priority Management

   • Added 'only_priority' feature for operator assignment allowing operators to receive only chats with specific priority levels
   • Enhanced chat priority search functionality in the back office
   • Improved UX for priority display with better visual indicators
   • Added priority filtering to chat search panel
   • Refactored department group saving process with transactions for improved error handling and data integrity

2. Proactive Invitations System Enhancements

   • Implemented per-session invitation support for all invitation types
   • Enhanced dynamic invitation logic with better state management
   • Improved invitation expiration handling with proper cleanup of invitation_id
   • Added automatic invitation reset for returning visitors
   • Enhanced invitation seen count tracking for better analytics
   • Updated UX for invitation management with better visual feedback
   • Implemented operator message reset when invitation is assigned
   • Added filtering for online operators by their status

3. Bot System and Conditions

   • Added support for mathematical parsing in bot conditions for complex logic evaluation
   • Implemented {rnumber} variable support for random number generation
   • Enhanced NodeTriggerActionConditions with execution notices and theme fetching
   • Added debugging capabilities for specific trigger output
   • Improved bot message translation handling to assume visitor language
   • Added CSS class support for bot holder elements
   • Enhanced match event handling in bot workflows
   • Added presence checking for variables before processing

4. Canned Messages and Variables

   • Implemented replaceable variable option to canned messages with change logging
   • Added default replaceable variable method for consistent variable handling
   • Enhanced variable replacement process with better error handling
   • Added support for context-aware variable replacement

5. Mail Conversation System Improvements

   • Enhanced mail conversation handling and storage management
   • Added option to include mail body in forward e-mail while skipping in reply
   • Implemented copy e-mail function for easier message handling
   • Added option to copy raw message body for debugging
   • Implemented sender address length limitation for better database handling
   • Enhanced search functionality with improved filters
   • Added JSON view for better debugging of mail conversations
   • Implemented option to split messages into separate API calls for mixed content handling
   • Added support for debugging specific messages
   • Improved IMAP connection testing with shorter timeouts
   • Enhanced header value handling and exclusion of debug messages from system logs
   • PDF Checking for suspicious content

6. Survey and Widget Enhancements

   • Implemented survey styling through widget themes for better customization
   • Enabled CSS cache for survey to improve loading performance
   • Updated widget version to 263 with enhanced cookie handling
   • Added support for subject filter override in surveys
   • Implemented subject title override capability

7. Chat System Improvements

   • Added bulk fetching for pending messages in chat sync for better performance
   • Implemented whisper message support for private operator notes
   • Added context menu support for previous messages
   • Enhanced UI with various fixes and spacing adjustments
   • Improved online dashboard tab persistence as default view
   • Added reset functionality for online visitors filter on widget filters reset action
   • PDF Checking for suspicious content

8. User Interface and Experience

   • Implemented editor options for better content management
   • Enhanced form height for improved usability
   • Added minimize text printing functionality
   • Improved spacing and layout adjustments throughout the interface
   • Enhanced auto responder debugging with better object visibility

9. REST API and Protocol Management

   • Added REST API protocol choosing option for flexible integration
   • Enhanced header value handling and skip functionality
   • Improved error messaging with more precise error descriptions

10. System Configuration and Permissions

    • Added missing permissions for various operations
    • Enhanced permission checking throughout the system
    • Implemented database version limit validation (minimum 60)
    • Updated database version tracking

11. Bug Fixes and Improvements

    • Fixed issue #2321 related to system functionality
    • Addressed discussion #2320 with appropriate fixes
    • Improved invitation logic with multiple fixes
    • Enhanced variable presence checking before processing
    • Fixed translation issues for empty messages
    • Corrected method echo behavior in debug output
    • Various UX fixes and improvements throughout the application

execute doc/update_db/update_340.sql for update

What's Changed

Full Changelog: 4.71v...4.72v

4.71v Improvements

1. Department Management and User Administration

   • Enhanced department group statistics modal for better oversight of group performance
   • Implemented read-only status toggle for department assignments with visual feedback
   • Added confirmation modal for assigned department edits to prevent accidental changes
   • Improved user department management with transaction handling for data integrity
   • Added utility to cleanup orphan departments and maintain database consistency
   • Enhanced department assignment UI with better UX and simultaneous request prevention
   • Added filtering for users by assigned departments for improved navigation
   • Implemented department limitation handling and cache version updates on changes
   • Added red/green color indicators for operator online status visibility

2. Bot System and Webhook Improvements

   • Enhanced bot conditions handling with condition identifiers for better query filtering
   • Updated trigger link display to show bot name alongside trigger name for clarity
   • Disabled cache for bot actions and conditions to ensure real-time updates
   • Added 'single_event' support to webhook functionality for better event handling
   • Implemented webhook search panel with filtering capabilities for easier management
   • Added event field to webhook search panel and configuration options
   • Enhanced bot trigger validation with improved button assignment verification
   • Added support for conditional text generation in bot responses
   • Implemented 'sub_source' parameter to sendBotResponse for better tracking
   • Added option to check chat status after REST API calls

3. File Management and Image Processing

   • Added HEIC image conversion support in verifyaccess.php for modern image formats
   • Implemented file download restrictions and settings to mail conversation module
   • Enhanced image verification process with re-verification features
   • Added modal display for attached image files with better user experience
   • Implemented resize support for form files to optimize storage and performance
   • Added option to download files inline with modal interface
   • Enhanced file extension detection and validation for security
   • Added fallback options when browser cannot render images
   • Implemented option to ignore specific image files during verification
   • Added resize functionality for large mail message screenshots

4. Chat System and Message Handling

   • Added system message indicating when chat was accepted by operator
   • Enhanced image handling and conditions in the chat system
   • Implemented separate events for messages added via incoming webhooks
   • Added loading spinner overlay to main widget for better user feedback
   • Enhanced form submission experience with spinner on submit button
   • Added option to inherit start chat form settings for consistency
   • Improved message handling with better error display and validation
   • Enhanced chat search capabilities with message ID search functionality
   • Added support for raw file embed syntax in chat messages
   • Implemented conditional text generation for dynamic responses

5. Security and Performance Improvements

   • Implemented strict locking mechanisms for critical operations
   • Added transaction handling for operator transfers and chat attribute updates
   • Enhanced permission checking in export functions for better security
   • Implemented proper transaction handling for icon operations
   • Added cache clearing mechanisms for improved performance
   • Enhanced error handling for failed file downloads and operations
   • Implemented audit log truncation option from back office
   • Added better logging for auto assignment operations and error tracking
   • Enhanced REST API with option to skip empty body requests

6. User Interface and Experience Enhancements

   • Enhanced department assignment functionality with improved UI feedback
   • Added 'user-select-none' class to labels for better user experience
   • Implemented lazy load option for widget theme optimization
   • Added argument titles to command execution for better clarity
   • Enhanced form styling with improved input field appearance
   • Added link to documentation for better user guidance
   • Updated React app version with enhanced network failure handling
   • Improved checkbox re-enabling logic after request completion
   • Added nowrap styling for department group lists for better display

7. System Maintenance and Bug Fixes

   • Fixed issue #2298, #2304, #2305, #2306 addressing various system bugs
   • Updated dependencies and php-imap reference for security and compatibility
   • Enhanced error handling for non-existing users in reports
   • Fixed replacement process and edge case scenarios
   • Improved file type validation and extension setting for known formats
   • Fixed undefined display issues in pending wait time calculations
   • Enhanced aggregation queries by removing duplicates for better performance
   • Updated default translations for better internationalization support

execute doc/update_db/update_339.sql for update

Full Changelog: 4.70v...4.71v

4.70v Small improvements

1. REST API and Bot Enhancements

   • Added retry options for REST API calls with configurable retry attempts and delays
   • Enhanced bot trigger validation to ensure buttons are correctly assigned to triggers
   • Improved trigger argument importing to support all available trigger arguments
   • Enhanced bot condition support with new "Not in list" condition type for more flexible logic flows
   • Better error handling and continuation logic when customers don't set matching triggers

2. File Management and Search Improvements

   • Enhanced file search functionality with new chat ID and user ID filters
   • Added display of attached files in chat modification view for better file visibility
   • Improved file search panel UI with better styling and user experience
   • Enhanced JavaScript for dynamic form submission on input changes
   • Implemented indefinite file download capability for better file access management

3. Forms and Offline Chat Integration

   • Major offline form tight integration (#2286) with React Component migration
   • Enhanced offline form to use React Components instead of legacy offline form system
   • Added conditions for offline form prefilling fields from previous chat sessions
   • Improved form error rendering for number field types
   • Better handling of input_data passing to offline templates
   • Enhanced forms integration with edge case scenario updates

4. Chat and Message Handling Improvements

   • Added support for image requests with visitor messages
   • Improved file attachment flow to prevent message overlapping during file uploads
   • Enhanced scroll positioning for file preview functionality
   • Better handling of visitor message display and file attachment rendering
   • Improved message object passing for enhanced chat functionality

5. Security and Permissions

   • Fixed permission handling issues (#2288, #2291)
   • Enhanced file verification events for attachment flows
   • Better access control and security validations throughout the system

6. UI and User Experience Enhancements

   • Enhanced file list module to support new search parameters
   • Improved styling of input fields for better user experience
   • Better JavaScript handling for dynamic form interactions
   • Enhanced chat modification interface with file display capabilities

7. System and Internal Improvements

   • Increased length of internal type fields for better data handling
   • Updated database structure with new field length requirements
   • Enhanced schedule checks with new ActionConditions class
   • Better chat blocking tests and validation logic

8. Technical Infrastructure

   • Updated widget React components for better offline form handling
   • Enhanced translation system and updated translation files

execute doc/update_db/update_337.sql for update

What's Changed

• Offline form tight integration by @remdex in #2286

Full Changelog: 4.69v...4.70v

4.69v File preview

1. File and Image Preview System Enhancement

   • Implemented comprehensive file and image preview functionality before sending to operator
   • Added temporary file handling with new tmp field in lh_chat_file table
   • Enhanced widget React components to support file preview with better user experience
   • File attachments are now rendered at the top of messages for better visibility
   • Improved file upload workflow with progress indicators and preview capabilities
   • This enhancement prepares the foundation for future OpenAI Responses API for images implementation

2. Widget and Chat Interface Improvements

   • Enhanced attachment rendering system with dedicated top-level templates
   • Improved AI-generated content checks and validation
   • Better file uploader component with enhanced preview functionality
   • Optimized widget React components for better performance and user experience
   • Enhanced chat file handling with improved meta message rendering

3. Department and Chat Management Enhancements

   • Added support for using department alias when provided in chat widget and status checks
   • Improved department handling logic for better chat routing
   • Enhanced chat widget functionality with streamlined department selection

4. Export and Data Handling Improvements

   • Fixed JSON export formatting with proper UTF-8 charset headers for Unicode support and pretty printing (#2283)
   • Enhanced bot export functionality with correct content-type headers
   • Improved REST API export with proper encoding
   • Better theme export handling with Unicode support

5. File Configuration and Management

   • Added new file configuration options for better file handling control
   • Enhanced file upload settings with improved validation and processing
   • Better integration between file upload API and widget components
   • Improved file metadata handling and storage

6. Technical Infrastructure Improvements

   • Updated database structure with new temporary file handling capabilities
   • Enhanced widget REST API endpoints for better file and chat management
   • Improved translation support and internationalization

7. User Experience Enhancements

   • Streamlined file attachment workflow with instant preview
   • Better visual feedback for file operations
   • Enhanced message rendering with improved attachment display
   • Optimized loading and rendering performance for file-heavy conversations

execute doc/update_db/update_337.sql for update

What's Changed

Full Changelog: 4.68v...4.69v